Enterasys-networks 8000/8600 Bedienungsanleitung PDF herunterladen (Seite 137)

Enterasys X-Pedition 8000/8600 Getting Started Guide 125

Appendix C

Technical Support

Getting Help

For additional support related to the Common CLI syntax or this document, contact Enterasys

Networks using one of the following methods:

Before contacting Enterasys Networks for technical support, have the following information

ready:

• Your Enterasys Networks service contract number

• A description of the failure

• A description of any action(s) already taken to resolve the problem (e.g., changing mode

switches, rebooting the unit, etc.)

• The serial and revision numbers of all involved Enterasys Networks products in the network

• A description of your network environment (layout, cable type, etc.)

• Network load and frame size at the time of trouble (if known)

World Wide Web http://www.enterasys.com/

Phone (603) 332-9400

Internet mail support@enterasys.com

FTP ftp://ftp.enterasys.com

Password your email address

To send comments or suggestions concerning this document, contact the Technical

Writing Department via the following email address: [email protected]

Please include the document Part Number in the email message.

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