Enterasys Networks CSX7000 Bedienungsanleitung PDF herunterladen (Seite 461)

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Central Site Remote Access Switch 461

ERIFYING

YSTEM

PTIONS

Call Detail Recording

• If there are no problems, check for the following system messages:

For BRI resource:

In - proceeding <#,#>

In - disconnect <#,#> - <disconnect cause>

For PRI resource:

In - accept <#,#>

In - disconnect <#,#> - <disconnect cause>

If the system reports these messages, then the network disconnected the call attempt. For

the disconnect cause meaning, refer to the Cause Code table. If help is necessary to resolve

the reported disconnect cause, write down the “disconnect cause” and call your phone

company (carrier) to report the problem.

CALL DETAIL RECORDING

The

cdr verify

console command is used to verify that the Call Detail Recording (CDR) feature

is operational. This command will send a sample message to all servers that have been configured

for CDR. Check the log file of each server to verify that the message was logged. The message will

be similar to the example below; additional data items may be added in future releases.

<System Name> CDR VERIFY 1 of 1

In order for the

cdr verify

console command to be useful, an Ethernet LAN must be operational

and an IP route to all off-node servers must be defined and operational. The command can be

performed before all the WAN equipment is in place and configured.

Additional verification can be performed by forcing the logged events to occur and checking that

they are indeed logged. This would require that all WAN equipment and configuration is in

operational order.

The Connect and Disconnect events require a successful connection; a Reject event can be forced by

supplying a bad PAP password, for example.

1. Issue the

cdr verify

console command.

2. If the verify fails for an off-node server, try the following:

a. Ping the syslog server to check the IP route from the CyberSWITCH to the server. (Note

that an IP route to the server must be established.) If RIP is needed to establish the route,

the route may not be available until the CyberSWITCH has been running for a minute or

two.)

b. Using the

command, check the CyberSWITCH Report log for error messages.

c. Check that the syslogd daemon is running on the syslog server. This can be done with your

UNIX system’s process status (ps) command. This command should result in a display of

the syslogd process. If none is displayed, syslogd is not running.

d. Syslogd can be run in debug mode with the “-d” option. See your UNIX system

documentation for more information on your syslogd daemon process.

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